Payment Policies

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Please review the following policies.  All payments are final and cannot be refunded once paid, unless otherwise specified.

Tuition

Costumes

• Tuition is broken into three equal payments per year.  
• You may pay a larger amount, up to full tuition for the year, if you prefer.
• There is a $10 late fee per class for payments made after the due date.  This includes if your dancer misses class due to illness or injury, so please plan ahead.
• Payment plans can always be set up as needed.  The late fee will be waived as long as a payment plan is made at least a week in advance of when payment is due, and part of the payment is made on or before the due date.
• Tuition is non-refundable once paid, but may be applied to a different class for the same dancer if available.
• If a class is cancelled due to low enrollment, an alternative class will be recommended.  If the alternate class doesn't work for your dancer, a refund will be given.​​  (Dancers who pull out of a class before it is cancelled will not receive a refund, as they may be the cause of the cancellation.)

Recital Fee

• Recital fees are non-refundable, and subject to a $10 per family late fee if received after the due date.  

• There is a $10 late fee per costume for payments made after the due date.  This cannot be waived for any reason, as it is used to pay for the extra shipping and handling costs associated with ordering a costume separately.
• If a dancer pulls out of the recital for any reason, and the costume has already been paid for, the following options are available:
  • If the costume has not been ordered yet, a refund minus a $10 per costume fee will be available for pick up at the studio.
  • If the costume has been ordered but no work has been done on the costume, it will be available for pick up at the studio the week after the recital.  Costumes not picked up at this time become the property of the studio.
  • If volunteer work has been done on the costume, you may either pay for the time that was volunteered or donate the costume to the studio.
  • Costume rental fees are non-refundable.

Other Events

• All other payments to the studio are non-refundable unless extenuating circumstances cause the studio to cancel or reschedule the event in question.
• Please observe all posted due dates.  In addition to extra fees, late payment can in some cases prevent a dancer from participating in the event.
• Payment plans may be available for some events.  Please contact the studio in advance if you would like to try to set up a payment plan.
• Casting fees for Winter Ballet Productions are non-refundable as long as rehearsals have begun.
• Competition fees may be partially refundable if the competition cancels or reschedules.  Please note that competition refunds are on a case by case basis, and in large part are determined by the competition's refund policy.

Tickets

• Ticket payments are non-refundable unless a performance is cancelled.
• If there are multiple performances, exchanges may be available.  To try to exchange tickets, contact the studio at least two days prior to the performance.
• If a performance is sold out, the studio may be able to buy back tickets to serve customers on the wait list.  Please contact the studio for details if you find that you have extra tickets.  You may also donate unused tickets back to the studio.
• Absolutely no refunds or exchanges will be given at the theater under any circumstances.